Everlane Return Policy

The First-Try Underwear Policies:

If one’s first pair of underwear does not fit quite right after trying, one can return it a month from the shipping date as long as it is not part of the company’s Final Sale collection. After this, the company will also accept subsequent underwear returning in its original packages. If one is buying multiples, the company suggests opening and trying only one pair for making sure that one loves them before one opens up the rest as the firm can only accept one pair of underwear out of the packages for return. Swim, plus bodysuits additionally bras are not included in the First-Try policies. The Swim and bodysuits could be returned only if the protective hygienic liner is still intact and is not part of the Final Sale collection.

The Final sale items and gift cards could not be returned. The Shipping costs are non-refundable as per policy. The Returns can be issued to the original form of payment. The Orders placed with the store credit are refunded by the store crediting system. If one has been refunded physical credit and would like their refunds back to the original forms of payment instead, just reach out here and the company shall take care of it for the consumer.

How does one return or exchange a gift?

The company wants the one to be able to get something they love, so the company is happy to assist the one to swap it out discreetly. One can return any returnable Everlane item one received as a gift for store credit with no shipping label dues within a month of shipment. 

Logging to one’s Everlane account and heading over to the company’s Gift Returns page for beginning the process. If one does not already have the Everlane account, one can create one on the website, since one shall need to create an account with the company to process their gift return.

If one is having trouble starting the gift return process, feel free to contact the company. Make sure to include the original order numbers or the name plus email address and even the shipping addresses of the buyer/gifter in one’s message. The company shall need this info to initiate the gift return.

For the international customers:

The company wishes the one to be able to get something they love, so the company is happy to assist the one to swap it out. One could return any returnable Everlane item one had received as a gift for store credit within the month and a half of shipment. 

Just by logging in to one’s Everlane account and head over to the Gift Returns page for beginning the process. If one does not already have an Everlane account, one can create one on the website.

If one is having trouble starting the gift returning process, do contact them. Making sure to include the original order numbers or the names plus email addresses and even shipping addresses of the buyer in the message.

If one is in the U.S, the company has three ways for the return: mail-in or in-person at your local Happy Returns Bar and even IRL at any of the company’s retail stores.The Returns for store credit are always free of charge, no matter if one mails in one’s return or drops it off at the Happy Returns Bar or the Retail store, all is fine. The Mail-in returns for the refunds to one’s original forms of payment shall have a $7 fee deducted from the total refunds. 

Here is finally the breakdown of how actually to start the return on the company’s site, for each return method: 

  1. The Returns to the Happy Returns Bars:

· For the beginning, log in to one’s Everlane account and head to their Orders & Returns page.

· By Clicking the “Start a Return” button next to the order one wishes to return

· By Selecting the items one would like to return by selecting the reasons the products did not work out.

· By selecting one’s preferred refund methodology. The Happy Returns Bar returns are quite free regardless of the one’s refund methodology.

· By choosing the option for “Dropping the items at Happy Returns” and completing the returns.

· The Happy Returns shall email the one a QR code and an express code to provide at one’s local Happy Returns Bar. These codes are then required for ordering to return with Happy Returns.

Conclusion:

Everlane is quite an expert when it comes to innerwear and the quality they offer is not only exciting but also world-class. Apart from these great accolades, Everlane has a very lenient return and refund policy that comes into action now and then and is also a dream come true for the usual users.